Original sourceAmazon Web Services
Summary
AWS upgraded the Amazon Polly generative engine, with more natural and accurate speech while maintaining low latency, adding 14 new voices across nine regions and adding Hindi and Finnish to the generative engine. New voices include Kenneth and Nate in US English, Russell and Curtis in Australian E…
Key points
- Voice quality and language coverage directly affect the experience of customer service and voice assistants; this update is a low-barrier incremental upgrade.
- Multilingual voice is a localization bottleneck for voice products; new languages and voices lower the content cost of entering new markets.
- Existing Polly users can swap voices and languages without changing architecture, and evaluate GovCloud regions to meet public sector needs.
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